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Build trust by going all out
for customer service

1,000,000 +
EV Drivers

End-to-end CX Solution

EVA Global is the leading end-to-end Customer Experience (CX) solution, conceived to help our clients navigate the highly complex era of new mobility and its inherent transformational challenges. 

Omnichannel & Multilingual

We assist drivers in over 24 languages from our office in Malaga, Spain. We speak English, German, French, Spanish, Italian, Dutch, Portuguese, Swedish, Norwegian, Finnish and more. We handle multiple channels for global clients including voice, e-mail, chat, video, Messenger, WhatsApp, eMobility maps/apps and all major social media channels.

Simple to set up

Simple to set up, we offer unbeatable speed to market thanks to our Good2Great Onboarding Programme designed specifically for eMobility. In only a few days, you’ll be able to offer your customers superior customer service and technical support. 

Fully dedicated to eMobility

Since EVA is fully dedicated to the eMobility market, EVA costs less than other contact centres. With our Starter Pack you pay only for the time your drivers spend interacting with you, not capacity or agent seats, there are no minimum monthly fees – and you can scale up or down depending on your business needs. 

WHY CHOOSE EVA?

Built from the ground up to meet the needs of eMobility, EVA supports all any Charger Management System while delivering a personalised experiences. Our Contact Centre is the only one built to answer the needs of EV drivers everywhere, in their native language: the industry’s first and only EV Contact Centre. EVA offers a comprehensive portfolio, from business analytics to data management, integration and more.

Contact us for more information