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Our Services

Reliability. Availability. Accessibility

 

We help our customers manage their electric vehicle charger infrastructure and provide a superior customer experience to EV drivers. Our services create new value and opportunities in eMobility business. 

 

With our easy-to-integrate technology platform we provide end-to-end services including asset management, monitoring and predictive maintenance solutions to our highly responsive service desks and multi-lingual, omnichannel customer experience centre solutions. 

Everything to maximize end-user experience and customer retention.

EV Driver Support

The charging experience is ultimately defined in the situation the end-user needs support. That is where the user will know for sure if they are appreciated, and when even an unfortunate situation can be turned into a small victory with a fond memory of the customer service agent that helped in a tight spot. 

 

With EVA Assists, we provide a 24/7 omni-channel service powered by our specialized technical support team committed to solving customer issues at the charge point and beyond. We currently serve end-users in 36 countries in 30 languages and counting. 

Charging Network Monitoring And Management

The network is the core of the EV charging value chain affecting every part of your business. Optimising availability, accessibility and reliability ultimately means optimising your business starting from monitoring, maintenance and assuring uptime, leading to customer loyalty and increased revenue. 

 

With EVA Assures running on our own technical platform we can integrate any system and aggregate all relevant network information enabling remote monitoring, remote operations as well as managing preventative and predictive maintenance.

Read our white paper on Charging Network Management and Interconnectivity.

 

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More

Company

Company

Our vision comes with great responsibility. We are aware and therefor driven by change.
Career

Career

Growing and changing together - We are always interested in committed and curious employees.
Partners

Partners

Together feels stronger! Let's partner-up to enable more efficient operations at all levels.