We put the EV driver at the center of your value proposition
Accessibility. Reliability. Availability.
We help our customers manage their electric vehicle charger infrastructure and provide a superior customer experience to EV drivers. Our services create new value and opportunities in eMobility business.
With our technology that is easily integrated we provide end-to-end services including asset performance management, monitoring and predictive maintenance solutions to our highly responsive service desks and multi-lingual, omnichannel centre solution. Everything to maximise driver experience and customer retention.
EV Driver Support
Round the clock access to our specialised technical EV support team committed to solving customer issues at the charging point and beyond - Every day of the year.
Infrastructure Management
Maximised charger uptime and availability by streamlining operations and monitoring the status of your infrastructure full-time.
eMobility Apps & Social Media
24/7 customer support and online presence monitoring on all major social media channels, eMobility maps and apps in more than 27 languages.
Data-driven Engagement
Customer engagement based on knowledge capital and insights from the data of a combined network of more than 1.8M EV drivers.
eMobility Training Programmes
In-depth educational programmes covering all areas of eMobility expertise and nuances.
Our specialized team is ready to fuel your growth and drive mobility into the future
+300000
Charge points
Maximising uptime and availability of charging infrastructure
+1800000
EV Drivers
Dedicated to providing superior customer care, one driver at a time
+100000
Monthly Cases
From the simplest questions to the most complex scenarios
32
Countries
We design and deliver localised customer experiences
ENABLING YOU. ENABLING EMOBILITY.
Today’s EV drivers are demanding more user-centric services. The way they interact with your network defines why they’ll choose to interact with you in the future. It’s in this ‘always-on’ world that every interaction matters and it’s why the right infrastructure must be in place. It needs to run around-the-clock and, if it goes wrong, users want to be able to report and resolve issues quickly and easily. EVA assists you in making sure you provide superior experience, one driver at a time. We help you drive loyalty.
END-TO-END EXPERIENCE
We are a reliable source to complement your skills. Our end-to-end infrastructure management, monitoring, service desk and support services come together in a Managed Solution model that promises reliable and cost-effective services.
