EVA Assists provides 24/7 access to our specialized technical EV support team committed to solving customer issues at the charge point and beyond.
Why Choose Us
Every month we help network owners and charge point operators put the EV driver at the centre of their value proposition
EVA ASSISTS
EV Driver Support1 / 5
EVA WEBCARE
eMobility Apps/Maps & Social MediaEVA Webcare offers 24/7 monitoring of our client’s online presence and round-the-clock customer support on all major social media channels, eMobility maps & apps in more than 24 languages.
2 / 5
EVA ASSURES
Infrastructure ManagementEVA Assures maximizes charger uptime and availability by streamlining operations and monitoring the status of your infrastructure full-time.
3 / 5
EVA ANALYTICS
Voice of the DriverEVA Analytics, a data-driven customer engagement model that is based on knowledge capital and insights from curated data sets collected across a combined network serving more than 1.75M EV drivers.
4 / 5
EVA ACADEMY
eMobility Training ProgrammesThe EVA Academy offers in-depth EV educational programmes covering all areas of emobility expertise and nuances.
5 / 5
Our specialized team are ready to fuel your growth
and drive mobility into the future
+
260000
Charge points
We are the leading Customer Solutions Provider
+
1000000
EV Drivers
Dedicated to providing personal attention to every EV driver
+
100000
Monthly Cases
From the simplest questions to the most complex scenarios
31
Countries
We design and deliver localised customer experiences
END-TO-END EXPERIENCE
We are a reliable source to complement your skills. Our end-to-end infrastructure management, monitoring, service desk and support services come together in a Managed Solution model that promises reliable and cost-effective services.
ENABLING YOU. ENABLING E-MOBILITY.
Today’s EV drivers are demanding more user-centric services. The way they interact with your network defines why they’ll choose to interact with you in the future. It’s in this ‘always-on’ world that every interaction matters and it’s why the right infrastructure must be in place. It needs to run around-the-clock and, if it goes wrong, users want to be able to report and resolve issues quickly and easily. EVA assists you in making sure you provide superior experience, one driver at a time. We help you drive loyalty.
Client Stories
Learn how our customers are using EVA's services to transform their businesses and engage drivers in new ways
Ionity
Ionity selects EVA to provide its EV driver hotline and infrastructure monitoring across Europe.
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Allego
Allego provides an end-to-end charging solution with EVA, serviced 24/7 by our EV specialists.
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Virta
Through EVA Assists, we're helping Virta accelerate their international expansion.
